Richard Small

Examiner
DISC Type : cs

Head of Digital Automation and Integration at East Suffolk and North Essex NHS Foundation Trust

Ipswich, England, United Kingdom

Overview

Richard has no verified overview

Personality Overview

Late Adopter

Status Quo Seeker

Overcautious

They do not like taking risks at all and go for proven options in the end.  They are always well-planned and adopt a systematic approach. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Richard has no verified topics they care about

Media Appearances

Richard has no verified media appearances

Work History

4-2024
Head of Digital Automation and Integration at East Suffolk and North Essex NHS Foundation Trust
1-2023 - 5-2024
Head of Intelligent Automation at East Suffolk and North Essex NHS Foundation Trust
2-2020 - 1-2023
Intelligent Automation and Integration Centre of Excellence Manager at Suffolk County Council
2-2019 - 2-2020
Project Lead - RPA (Intelligent Automation) at Suffolk County Council
3-2015 - 2-2020
System Specialist at Suffolk County Council

Education

2002 - 2005
Computing from Anglia Ruskin University
1997 - 2001
Education details unavailable from Tendring Technology College

More Information

Social Presence :

Prographics :

Exp : 10 Location : Ipswich, England, United Kingdom Job Level : Mid-senior Designation : Head of Digital Automation and Integration at East Suffolk and North Essex NHS Foundation Trust
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Richard

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Richard take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Richard

Personality Compatibility


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