Richard Whitmarsh in

Richard Whitmarsh

Sharpshooter · DISC type DC
Director, Customer Experience, Technical Support & Operational Excellence for Meters at Conservice
📍 Saratoga Springs, Utah, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
26 Years
Current Role
Director, Customer Experience, Technical Support & Operational Excellence for Meters
Job Level
Mid-senior
Location
Saratoga Springs, Utah, United States
Personality Overview

How Richard shows up

ROI Driven
Fast But Analytical
Thorough Evaluator

They like to stay in control of the negotiation or defining of the terms. They prefer to move quickly, and expect the same from others. They are less concerned about the product and more about its potential impact.

Priorities

Topics Richard cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2024
Director, Customer Experience, Technical Support & Operational Excellence for Meters
Conservice
2-2019 - 7-2024
Sr. Director, Field Operations Technology & Support
Vivint Smart Home
11-2016 - 2-2019
Senior Manager, Global End User Services
Mozilla
4-2014 - 9-2016
President
SerialTek
12-2011 - 4-2014
Sr. IT Manager, Network Services Delivery (Service Management Office)
Cisco Systems
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1988 - 1990
Information Technology
University of Technology Sydney
2005 - 2007
Masters
University of Phoenix
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other Conservice Employees

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