Richard Whitmarsh in

Richard Whitmarsh

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Director, Customer Experience, Technical Support & Operational Excellence for Meters at Conservice
📍 Saratoga Springs, Utah, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

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Experience
26 Years
Current Role
Director, Customer Experience, Technical Support & Operational Excellence for Meters
Job Level
Mid-senior
Location
Saratoga Springs, Utah, United States
Personality Overview

How Richard shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Richard cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2024
Director, Customer Experience, Technical Support & Operational Excellence for Meters
Conservice
2-2019 - 7-2024
Sr. Director, Field Operations Technology & Support
Vivint Smart Home
11-2016 - 2-2019
Senior Manager, Global End User Services
Mozilla
4-2014 - 9-2016
President
SerialTek
12-2011 - 4-2014
Sr. IT Manager, Network Services Delivery (Service Management Office)
Cisco Systems
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1988 - 1990
Information Technology
University of Technology Sydney
2005 - 2007
Masters
University of Phoenix
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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