Rick Jones
Login to view DISC.Rick is an experienced CX Architect at Waterfield Tech, specializing in CCaaS and AI-based self-service solutions. He focuses on understanding customer needs to drive strategic transformation across the entire customer journey. Colleagues describe him as a passionate, strategic, and professional team player who excels as a trusted advisor. He holds a Bachelor of Science from Franklin University.
Rick recently completed certifications in Generative AI, including "AI Productivity Hacks to Reimagine Your Workday and Career. "
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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