Rick Luna
Director of Client Care Services at Burke & Herbert Bank
📍 Stafford, Virginia, United States
Rick Luna is the Director of Client Care Services at Burke & Herbert Bank, where he was previously the Contact Center Manager. He is focused on enhancing team performance and motivation, demonstrated by his certifications in employee engagement and leadership.
He recently earned a promotion to his current Director role, highlighting his career progression and dedication within the bank.
Read the full overview →Experience
24 Years
Current Role
Director of Client Care Services
Job Level
Mid-senior
Location
Stafford, Virginia, United States
Personality Overview
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Priorities
Topics Rick cares about
Client Care
As the Director of Client Care Services, his primary focus is on managing and improving the overall client experience for the bank.
Employee Engagement
Completed multiple courses on driving employee engagement and motivating teams, showing a strong interest in building a positive work environment.
Career
Work history
4-2025
Director of Client Care Services
Burke & Herbert Bank
4-2001 - 4-2025
Contact Center Manager
Burke & Herbert Bank
In the press
Media appearances
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Education
Rick has no verified education history
Social presence
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