Sam Shaheen GAICD in

Sam Shaheen GAICD

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CIO Consumer (Retail, Digital and Marketing) at Australia Post
📍 Greater Melbourne Area, Australia

Sam Shaheen is a technology, digital, and data executive with over 25 years of experience driving change across telecommunications, retail, and government. Her expertise spans digital platform modernization, retail technology transformation, and enterprise data initiatives. She holds a Bachelor of Business Information Systems from RMIT University and is described as wise, supportive, and customer-centric.

She was recently recognized as one of the 2024 Global Top 100 Innovators in Data and Analytics.

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Experience
26 Years
Current Role
CIO Consumer (Retail, Digital and Marketing)
Location
Greater Melbourne Area, Australia
Personality Overview

How Sam shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sam cares about

Retail & eCommerce
Her current role focuses on retail, digital and marketing technology at Australia Post, and she recently served as a judge for the 2025 Top 50 People in eCommerce awards.
Data Innovation
She was recognized as one of the 2024 Global Top 100 Innovators in Data and Analytics for her significant contributions to the field.
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Career

Work history

12-2023 - 11-2025
CIO Consumer (Retail, Digital and Marketing)
Australia Post
10-2021 - 12-2023
Chief Data Officer
City of Melbourne
7-2018 - 9-2021
Chief Data Officer, Enterprise and Government (B2B)
Telstra
9-2016 - 7-2018
General Manager - Comms and Knowledge Management
Telstra
10-2015 - 9-2016
Customer Experience Manager, Telstra Wholesale
Telstra
In the press

Media appearances

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Education
Company Directors Course
Australian Institute of Company Directors
Bachelor of Business Information Systems
RMIT University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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