Rob Aitken

Examiner
DISC Type : cs

CIO, GM of Technology, Product & Digital Enablement at South Australian Tertiary Admissions Centre (SATAC)

Adelaide, South Australia, Australia

Overview

Rob Aitken is an executive leader and the CIO at SATAC, where he drives technology, product, and digital enablement. His expertise spans technology transformation, strategy, and risk management across the banking, education, and health insurance sectors. He holds a Masters degree from Edith Cowan University.

He is a people-focused leader passionate about fostering positive team cultures. This is demonstrated by his active promotion of workforce planning and initiatives to create a market-leading employee value proposition. His interest in continuous learning is shown through recent certifications.

Unique Fact: Rob champions an employee benefits package at SATAC that includes 17% superannuation and 10 extra days of leave.

Personality Overview

Status Quo Seeker

Process Oriented

Unexpressive

They are always well-planned and adopt a systematic approach.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Employee Culture
Frequently posts about creating a great team culture and a market-leading employee value proposition with benefits like 17% superannuation to attract top talent.
Technology Transformation
Leads SATAC's investment in technology modernization, including building out software engineering and business analysis teams to enhance digital enablement.
Strategic Leadership
Holds a certification in Strategic Management and Innovation and has experience as a Non-Executive Director, underscoring his focus on high-level strategy.

Media Appearances

Rob has no verified media appearances

Work History

1-2023
CIO, GM of Technology, Product & Digital Enablement at South Australian Tertiary Admissions Centre (SATAC)
3-2021 - 2-2023
Chief Information Officer at South Australian Tertiary Admissions Centre (SATAC)
1-2021 - 7-2021
Consulting - IT Strategy, Leadership and Transformation at RAIT Consulting
4-2018 - 11-2020
CTO, Head of Products and Solutions at HAMBS
5-2014 - 4-2018
Non Executive Director (alternate) at Data Action

Education

3-2018 - 8-2021
Master's degree from Edith Cowan University
2014 - 2014
Education details unavailable from Australian Institute of Company Directors

More Information

Social Presence :

Prographics :

Exp : 16 Location : Adelaide, South Australia, Australia Job Level : Leadership Designation : CIO, GM of Technology, Product & Digital Enablement at South Australian Tertiary Admissions Centre (SATAC)
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Insights For Selling To Rob

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rob is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Rob

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Rob move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Rob take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Rob

Personality Compatibility


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