Robb Auber

Captain
DISC Type : DS

★CEO at Teleiman, LLC

New York, New York, United States

Overview

Robb Auber is a seasoned CEO with over 25 years of experience optimizing call center operations and BPO models. He has a strong record of managing multi-million-dollar budgets and leading teams of over 500 professionals. Colleagues describe him as an intelligent, positive leader and a driving force in metrics.

Robb has spearheaded operations and managed vendors across six countries, including the Philippines, India, Jamaica, Canada, and the U. S.

Personality Overview

Decisive But Calm

Consummate Professional

Planner & Achiever

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

BPO Optimization
His career focuses on reshaping call center management, particularly through optimizing BPO models to reduce costs and enhance profitability.
Operational Leadership
He has extensive experience in executive leadership, mentoring large teams, and managing the entire operational scope of global call centers.
Call Center Profitability
His expertise includes financial acumen to analyze, forecast, and manage multi-million-dollar budgets, directly impacting revenue and efficiency.

Media Appearances

Robb has no verified media appearances

Work History

5-2012
★CEO at Teleiman, LLC
6-2010 - 6-2014
Vice President at Atlantic Coast Media Group
Chief Operating Officer at Amberbase Solutions, Inc.
★ Country Manager at Air Relay Corp
Director at XMM Corp/ Cross Media

Education

Robb has no verified education history

More Information

Social Presence :

Prographics :

Exp : 15 Location : New York, New York, United States Job Level : Leadership Designation : ★CEO at Teleiman, LLC
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Insights For Selling To Robb

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Let them know of potential risks but suggest mitigation methods alongside
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robb is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Robb

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Robb move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Robb take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Robb

Personality Compatibility


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