Robbie Carroll (ACA)

Enigma
DISC Type : dic

Chief of Staff at Solidroad (YC W25)

Dublin, County Dublin, Ireland

Overview

Robbie is the Chief of Staff at Solidroad, a YC-backed startup. He has a background in strategy and operations from his time at major tech companies like Datadog and Salesforce. He is also an Associate Chartered Accountant (ACA), having trained at BDO, and a Trinity College Dublin alumnus.

Personality Overview

Fast Follower

Friendly Yet Blunt

Persuasive & Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Customer Experience
His professional focus is on "raising the quality bar for every customer interaction" and he recently attended the Customer Experience Expo UK.
Revenue Operations
Serves as a RevOps Consultant at Solidroad and has a background in Strategy & Operations at both Salesforce and Datadog.
Startup Growth
As Chief of Staff at a YC W25 company, he is deeply involved in company strategy, as evidenced by his recent multi-city US strategy tour.

Media Appearances

Robbie has no verified media appearances

Work History

1-2025
Chief of Staff at Solidroad (YC W25)
7-2024 - 12-2024
RevOps Consultant at Solidroad (YC W25)
1-2023 - 1-2025
Strategy & Operations at Datadog
8-2021 - 1-2023
Strategy & Operations at Salesforce
11-2017 - 6-2021
Audit & Assurance at BDO

Education

2017 - 2020
Associate Chartered Accountant (ACA) from Chartered Accountants Ireland
2013 - 2017
Bachelor of Business Studies- BBS from Trinity College Dublin

More Information

Social Presence :

Prographics :

Exp : 8 Location : Dublin, County Dublin, Ireland Job Level : N/A Designation : Chief of Staff at Solidroad (YC W25)
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Insights For Selling To Robbie

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robbie is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Robbie

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Robbie move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Robbie take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Robbie

Personality Compatibility


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