Robert Brown

Critic
DISC Type : C

Customer Sales Co-Ordinator at Novodecor by Surforma

City of Johannesburg, Gauteng, South Africa

Overview

Robert has no verified overview

Personality Overview

Negotiator

Information Seeker

Objective Thinker

It is very likely that they will negotiate pricing or other important terms.  They like to do things independently and don’t look for support from others. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Robert has no verified topics they care about

Media Appearances

Robert has no verified media appearances

Work History

3-2020
Customer Sales Co-Ordinator at Novodecor by Surforma
5-2016 - 2-2020
Customer Service Representative at SONAE ARAUCO
4-2012 - 4-2016
Internal Sales Executive at DPI Plastics
4-2008 - 3-2012
Internal Sales Consultant at Cape Coaters
2-2007 - 3-2008
Internal Sales Executive at PartServe Channel Support (Pty) Ltd

Education

2-2025 - 12-2025
Advanced Diploma in Business Analysis(IIBA accredited) from Rhodes University
7-2018 - 12-2023
Bachelor of Commerce in Business Management from University of South Africa/Universiteit van Suid-Afrika

More Information

Social Presence :

Prographics :

Exp : 18 Location : City of Johannesburg, Gauteng, South Africa Job Level : Junior Designation : Customer Sales Co-Ordinator at Novodecor by Surforma
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Tell them what ROI they can expect
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Robert

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Robert take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Robert

Personality Compatibility


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