Robert Growcock

Energizer
DISC Type : I

Director Customer Experience Strategy and Support at JEA

United States

Overview

Robert has no verified overview

Personality Overview

Relationship Oriented

Full Of Energy

Imaginative

They are really good at seeing what the long-term impacts of their decisions could be.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Robert has no verified topics they care about

Media Appearances

Robert has no verified media appearances

Work History

10-2014 - 12-2021
Director Customer Experience Strategy and Support at JEA
1-2011 - 10-2014
Director Residential Customer Relationships at JEA
1-2010 - 1-2011
Director Operational Support at JEA
5-2006 - 1-2010
Director of Organizational Performance at JEA
6-1999 - 5-2006
Lean Six Sigma Black Belt / Master Black Belt (Process Improvement) at JEA

Education

1995 - 1997
MBA from University of Florida - Warrington College of Business
1990 - 1992
BBA from University of North Florida - College of Business Administration

More Information

Social Presence :

Prographics :

Exp : 36 Location : United States Job Level : N/A Designation : Director Customer Experience Strategy and Support at JEA
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Share some stories about how you you have helped people in similar positions succeed
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Robert

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Robert take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Robert

Personality Compatibility


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