Robert Hightower in

Robert Hightower

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Assistant Vice President at Dallas Fort Worth International Airport (DFW)
📍 Dallas-Fort Worth Metroplex, United States

Robert Hightower is an Assistant Vice President at Dallas Fort Worth International Airport, leading the implementation of its new Integrated Operations Center. His extensive aviation career includes senior roles in customer experience and a long tenure at Delta Air Lines. He studied Business Administration and Management at Kennesaw State University.

Outside of his professional duties, Robert is committed to community service, holding a position as a board member for DFW Travelers Aid. His interests suggest a passion for both collegiate and professional sports, following his alma mater and ESPN.

He has a specialized background in aviation disaster response, having assisted during the Delta Flight 191 incident and served on the Delta Care Team.

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Experience
48 Years
Current Role
Assistant Vice President
Job Level
Senior
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

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Priorities

Topics Robert cares about

Integrated Airport Operations
He is responsible for the vision and strategy of DFW's new, industry-leading Integrated Operations Center, aiming to enhance operational efficiency and resilience.
Aviation Customer Experience
A key focus of his career, from managing passenger services at Delta to improving the traveler experience as a senior terminal manager at DFW.
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Career

Work history

3-2020
Assistant Vice President
Dallas Fort Worth International Airport (DFW)
12-2004 - 3-2020
Sr. Terminal Manager - Customer Experience
Dallas Fort Worth International Airport (DFW)
Board Member
DFW Travelers Aid
10-1998 - 12-2004
Passenger Service Manager
Delta Air Lines
3-1977 - 6-1998
Passenger Services
Delta Air Lines
In the press

Media appearances

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Education
1975 - 1978
Business Administration and Management
Kennesaw State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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