Robert-John Van Exter

Examiner
DISC Type : cs

Director of Food And Beverage at Pan Pacific London

London, England, United Kingdom

Overview

Robert-John has no verified overview

Personality Overview

Process Oriented

Late Adopter

Overcautious

Being observant comes to them naturally.  They do not like taking risks at all and go for proven options in the end. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Robert-John has no verified topics they care about

Media Appearances

Robert-John has no verified media appearances

Work History

6-2025
Director of Food And Beverage at Pan Pacific London
10-2024 - 6-2025
Director of Food And Beverage at Sea Containers London
2-2024 - 9-2024
Head of Food and Beverage Operational Delivery at Therme RPC
5-2022 - 6-2024
Consultant at Russell Partnership Collection
8-2021 - 1-2024
Head of Food and Beverage Germany at Therme RPC

Education

2018 - 2018
Level 3 Award In Wines from Wine & Spirit Education Trust
2016 - 2016
Level 2 Looking behind the label from Wine & Spirit Education Trust

More Information

Social Presence :

Prographics :

Exp : 5 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Director of Food And Beverage at Pan Pacific London
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Insights For Selling To Robert-John

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert-John is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Robert-John

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Robert-John move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Robert-John take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Robert-John

Personality Compatibility


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