Dmitry Isakou

Inquirer
DISC Type : dc

Director Of Information Technology at Pan Pacific London

London, England, United Kingdom

Overview

Dmitry Isakou is the Director of Information Technology at Pan Pacific London, with extensive experience managing IT infrastructure in the luxury hospitality sector. His expertise includes network software, hardware, and ensuring high service standards. He holds Global Industrial Cyber Security Professional (GICSP) and Certified Hospitality Technology Professional (CHTP) certifications.

Based on his professional history and focus, Dmitry values technology that enhances guest experiences while maintaining robust security and operational continuity. He has a keen interest in enterprise-level solutions from providers like Oracle and Hewlett Packard Enterprise.

He recently praised a vendor for a seamless firewall upgrade that had zero impact on hotel operations.

Personality Overview

Demanding

ROI Conscious

Hard To Convince

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Hospitality Technology
His entire career, from Rosewood to Pan Pacific, has been focused on managing and implementing IT systems within luxury hotels to enhance guest and operational services.
Network Security
He holds a GICSP certification and recently oversaw a major firewall upgrade, showing a clear focus on protecting the hotel's infrastructure and data.
Operational Continuity
In a recent testimonial, he praised a vendor for delivering a project with "absolutely no impact on our operations, " highlighting this as a critical success factor.

Media Appearances

Dmitry has no verified media appearances

Work History

4-2022
Director Of Information Technology at Pan Pacific London
5-2020 - 4-2022
IT Manager at Pan Pacific London
8-2016 - 4-2020
Cluster IT Manager at COMO Hotels and Resorts
9-2013 - 8-2016
Assistant Manager, Information Technology at Rosewood London at Rosewood London
6-2011 - 8-2013
IT Support Analyst at Chancery Court Hotel

Education

Dmitry has no verified education history

More Information

Social Presence :

Prographics :

Exp : 16 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Director Of Information Technology at Pan Pacific London
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Insights For Selling To Dmitry

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Be crisp while making the pitch
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dmitry is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Dmitry

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Dmitry move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Dmitry take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Dmitry

Personality Compatibility


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