Robert Kerr in

Robert Kerr

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Director Customer Services at Total
📍 Winchester, England, United Kingdom

Robert Kerr is the Director of Customer Services at TotalEnergies, where he has built an extensive career in leadership. His experience includes roles as Director of Operations and Head of SME Strategy, showcasing deep expertise in the B2B energy market. He is a graduate of the University of Plymouth.

His professional focus is centered on the energy transition and achieving Net Zero ambitions. He actively shares content related to sustainability and renewable energy, demonstrating a strong commitment to supporting customers through this shift. His interests include technology and consulting leaders like Oracle and Accenture.

He has spent his entire documented career at Total, advancing from a Credit Analyst to a Director.

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Experience
21 Years
Current Role
Director Customer Services
Job Level
Mid-senior
Location
Winchester, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Robert cares about

Net Zero Transition
Frequently posts about TotalEnergies' ambitions and journey towards Net Zero, highlighting the company's role as a key driving force.
Customer Experience
As Director of Customer Services, he is focused on supporting customer energy needs and welcoming new clients to the business.
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Career

Work history

9-2019
Director Customer Services
Total
1-2017 - 8-2019
Director Of Operations
Total Gas & Power Ltd
5-2016 - 12-2016
Head of SME Strategy
Total Gas & Power Ltd
10-2012 - 4-2016
Head of Credit Risk
Total
3-2009 - 9-2012
Credit Analyst
Total
In the press

Media appearances

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Education
1999 - 2003
BA Hons
University of Plymouth
1997 - 1999
A Levels
Alton College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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