Robert Mars

Activist
DISC Type : Cd

Head of Product Experience at SCOR Digital Solutions

Rotterdam, South Holland, Netherlands

Overview

Robert Mars is the Head of Product Experience at SCOR Digital Solutions, where he integrates business analytics, product management, and design. A Certified Scrum Product Owner with an AI certification, he is passionate about building user-centric digital insurance solutions. Colleagues have described him as a creative leader.

Based in Rotterdam, Robert takes an interest in how local tech companies utilize AI for customer experience. He is a graduate of the Rotterdam University of Applied Sciences, where his interest in user-centric design led him to co-author a publication on customer journey mapping.

Unique fact: During his studies, he co-authored a guide in Dutch titled "Journey mapping for dummies. "

Personality Overview

Perfectionist

Meticulous

Observative

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

User-Centric Products
His core philosophy is that product experience is about how technology feels, flows, and supports users, focusing on delivering real value and building trust.
AI in Customer Experience
Recently certified in "AI for Product Owners, " he is exploring how LLMs can create truly conversational and less static digital experiences for customers.
Digital Transformation
His headline and role focus on developing cutting-edge digital solutions to enhance every aspect of the insurance industry experience.

Media Appearances

Robert has no verified media appearances

Work History

9-2025
Head of Product Experience at SCOR Digital Solutions
4-2025 - 9-2025
Senior Product Manager at SCOR Digital Solutions
5-2023 - 4-2025
Digital Product Manager at SCOR Digital Solutions
8-2020 - 2-2021
Klantadviseur at Budget Thuis
7-2020 - 12-2020
Junior Digital Designer at Burst

Education

9-2017 - 8-2021
Bachelor's degree from Rotterdam University of Applied Sciences
9-2020 - 2-2021
Minor from Rotterdam University of Applied Sciences

More Information

Social Presence :

Prographics :

Exp : 3 Location : Rotterdam, South Holland, Netherlands Job Level : Mid-senior Designation : Head of Product Experience at SCOR Digital Solutions
URL has been copied!

Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Avoid long winding pitches, stay objective
  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Robert

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • Their decision making speed is somewhere in the middle.
  • Can Robert take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Robert

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.