Robert McCart

Pioneer
DISC Type : ids

Director, Customer Success at Tapcart

Los Angeles Metropolitan Area, United States

Overview

Robert has no verified overview

Personality Overview

Dynamic But Sincere

Driven But Considerate

Friendly But Fast

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Robert has no verified topics they care about

Media Appearances

Robert has no verified media appearances

Work History

11-2024
Director, Customer Success at Tapcart
10-2023 - 11-2024
Sr. Manager, Customer Success Team at Tapcart
2-2022 - 10-2023
Manager of Enterprise Customer Success Team at Tapcart
6-2021 - 2-2022
Strategic Customer Success Manager at Tapcart
2-2020 - 6-2021
Enterprise Customer Success Manager at Tapcart

Education

2006 - 2010
Bachelor's degree from Curry College

More Information

Social Presence :

Prographics :

Exp : 14 Location : Los Angeles Metropolitan Area, United States Job Level : Mid-senior Designation : Director, Customer Success at Tapcart
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Showcase existing customers and use case-studies to grab their attention
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Robert

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They are generally fast movers and can take quick decisions
  • Can Robert take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Robert

Personality Compatibility


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