Robert Michel, Jr.

Observer
DISC Type : ci

VP Operations at Quadrel

Pittsburgh, Pennsylvania, United States

Overview

Robert is the VP of Operations at Quadrel, with extensive experience managing large-scale IT projects like cloud and AWS transitions. He is a recognized expert in the concrete industry, known for his strengths in relationship management, sales, and customer service. He holds a Bachelor of Arts from the University of Pittsburgh.

He started his career as an unpaid intern and successfully progressed to his current leadership role as Vice President of Operations.

Personality Overview

Assertive

Curious

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Concrete Industry Tech
As a leader at Quadrel, he actively promotes his company's presence at major industry events like the World of Concrete.
IT Modernization
He has hands-on experience leading significant IT infrastructure projects, including early cloud adoption and a full migration from on-premise servers to AWS.
Customer Relationship Mgt
He identifies excellence in relationship management and customer service as a core strength and a key part of his career success.

Media Appearances

Robert has no verified media appearances

Work History

1-2015
VP Operations at Quadrel
1-2000
Various Positions and up to Director Of Operations at DSS

Education

1-1997 - 12-2008
Bachelor of Arts - BA from University of Pittsburgh
9-1997 - 12-2002
Associate's degree from Community College of Allegheny County

More Information

Social Presence :

Prographics :

Exp : 25 Location : Pittsburgh, Pennsylvania, United States Job Level : Senior Designation : VP Operations at Quadrel
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Invite them for a social do but don’t rely solely on the relationship
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Robert

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Robert take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Robert

Personality Compatibility


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