Robert Russo

Go-getter
DISC Type : d

Senior IT Director, Technology Operations & GBS Tech Strategy at The Estée Lauder Companies Inc.

New York, New York, United States

Overview

Robert is a global IT executive with over 15 years of experience leading infrastructure modernization, cloud strategy, and digital transformation for companies like The Estée Lauder Companies and Arrow Electronics. He specializes in leveraging AI and automation to drive business value. Colleagues describe him as a compassionate, collaborative, and exceptional leader.

He is deeply committed to continuous learning, recently obtaining certifications in AI and Generative AI from Microsoft, Duke University, and IBM. This focus on upskilling complements his extensive experience in technology operations and strategy, showing a dedication to staying at the forefront of innovation.

In 2024, Robert was recognized with the "Process Mining Change Agent Award" for his outstanding work in driving P&L and working capital optimization.

Personality Overview

Challenger

Self-Confident

Vision Oriented

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

AI-driven Optimization
He delivered over $15M in savings at Estée Lauder using AI-led process mining and is actively pursuing multiple new certifications in Azure AI and Generative AI.
M&A Technology Integration
This is a core expertise mentioned in his headline and demonstrated through his leadership of IT due diligence and post-acquisition assimilation at multiple companies.
Strategic Cost Savings
His career highlights delivering multi-million dollar savings through vendor negotiations, process intelligence, and infrastructure modernization for global enterprises.

Media Appearances

Robert has no verified media appearances

Work History

1-2023
Senior IT Director, Technology Operations & GBS Tech Strategy at The Estée Lauder Companies Inc.
9-2018 - 1-2023
Senior IT Director, Technology Operations & Service Delivery at The Estée Lauder Companies Inc.
8-2016 - 8-2018
Senior Technical PM Consultant, Infrastructure and M&A (Office of the CIO) at The Myers-Briggs Company
IT Director, Global Infrastructure & Operations, M&A IT Lead at Arrow Electronics
3-2000 - 7-2010
Senior Manager - Voice, Collaboration and Windows Infrastructure at Arrow Electronics

Education

Robert has no verified education history

More Information

Social Presence :

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Exp : 19 Location : New York, New York, United States Job Level : Senior Designation : Senior IT Director, Technology Operations & GBS Tech Strategy at The Estée Lauder Companies Inc.
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Tell them that you are there to help them create visible impact within their organization
  • Be crisp while making the pitch

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Robert

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Robert take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Robert

Personality Compatibility


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