Roberto Mercado in

Roberto Mercado

Controller · DISC type CI
System Administrator at Technosylva
📍 Pompton Lakes, New Jersey, United States

Roberto is a System Administrator at Technosylva, leveraging his Masters in Cybersecurity from Utica University to provide secure IT support. With over four years of experience in IT and security, he has a proven track record of resolving complex technical issues and ensuring compliance with security policies.

His background includes three years of service as a Correctional Officer for the Pennsylvania Department of Corrections, which instilled a strong sense of discipline. He maintains an interest in the enterprise technology sector, following major companies like IBM and Oracle.

Unique fact: Roberto transitioned his career from criminal justice and law enforcement to the field of cybersecurity.

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Experience
13 Years
Current Role
System Administrator
Location
Pompton Lakes, New Jersey, United States
Personality Overview

How Roberto shows up

Late Adopter
Persuasive & Assertive
Challenger

They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Priorities

Topics Roberto cares about

IT Security
Holds a Master of Science in Cybersecurity and is responsible for providing secure IT services and ensuring compliance with security policies in his roles.
System Administration
His current and recent roles are as a System Administrator, managing IT infrastructure for research and technology companies.
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Career

Work history

6-2024
System Administrator
Technosylva
11-2022 - 9-2025
System Administrator
New York Structural Biology Center
1-2022 - 10-2022
Level 2 Help Desk
BioReference
4-2016 - 12-2019
Correctional Officer
Pennsylvania Department of Corrections
2-2010 - 11-2015
Radiology aide
Englewood Hospital and Medical Center
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
5-2020 - 5-2022
Master of Science - MS
Utica University
2009 - 2014
Bachelor of Science - BS
John Jay College (CUNY)
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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