Roberto Olivares

Critic
DISC Type : C

People Operations Services Global Manager at COSENTINO

Madrid, Community of Madrid, Spain

Overview

Roberto Olivares is the People Operations Services Global Manager at COSENTINO, applying his Industrial Engineering background to global HR. He specializes in managing large-scale projects, such as implementing new payroll systems across 35 countries and integrating HR technologies like SuccessFactors and Qualtrics to improve operations.

He successfully managed a complex global project to change COSENTINOs payroll partner across 35 countries, including major markets like the USA and Australia.

Personality Overview

Information Seeker

Precise

ROI Driven

They choose to analyze logically and value facts to emotions.  They like to do things independently and don’t look for support from others. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Global HR Operations
As the Global Manager for People Operations Services, he has overseen major international projects, including a payroll system change in 35 countries.
Employee Experience
Drove the development and implementation of Qualtrics as the company's corporate tool for enhancing the employee experience.
HR Tech Implementation
Has extensive hands-on experience leading implementation projects for SAP, SuccessFactors, and Qualtrics, often managing system integrations.

Media Appearances

Roberto has no verified media appearances

Work History

2-2024
People Operations Services Global Manager at COSENTINO
4-2022 - 2-2024
People Continuous Improvement at COSENTINO
3-2020 - 4-2022
SAP & SFSF Senior Consultant at COSENTINO
10-2019 - 3-2020
SAP HCM Senior Consultant at Integra HCM
12-2017 - 3-2020
SAP SuccessFactors Consultant at Integra HCM

Education

2010 - 2013
Ingeniería industrial from Universidad de Jaén
2013 - 2014
Acreditación nivel B2 Inglés from Trinity College Dublin

More Information

Social Presence :

Prographics :

Exp : 11 Location : Madrid, Community of Madrid, Spain Job Level : Middle Designation : People Operations Services Global Manager at COSENTINO
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Insights For Selling To Roberto

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be formal and objective, they will appreciate it more

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roberto is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Roberto

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Roberto move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Roberto take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Roberto

Personality Compatibility


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