Robin Flynn Gantea, MSN, RN, CRCR, Lean Six Sigma

Examiner
DISC Type : cs

Vice President Revenue Cycle Clinical Operations at Baptist Health

Jacksonville Beach, Florida, United States

Overview

Robin Gantea is the Vice President of Revenue Cycle Clinical Operations at Baptist Health, specializing in the intersection of clinical services and financial operations. An experienced healthcare professional, she holds an MSN in Nursing Informatics from Walden University and is a certified Lean Six Sigma Green Belt.

Outside of her primary role, she is deeply invested in professional growth and networking within the healthcare industry. She actively participates in events hosted by the American College of Healthcare Executives (ACHE) and the Healthcare Financial Management Association (HFMA), focusing on leadership and innovation.

She is dedicated to community-focused healthcare, expressing pride in working for a locally led organization that serves its community.

Personality Overview

Status Quo Seeker

Process Oriented

Tough To Convince

They are always well-planned and adopt a systematic approach.  Being observant comes to them naturally. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Healthcare Finance
Actively engages with the Healthcare Financial Management Association (HFMA), showing a strong interest in connecting financial management with clinical operations.
Revenue Cycle Ops
As a VP in this field, she leads clinical operations within the revenue cycle, demonstrating deep expertise in managing the patient financial journey.
Leadership Development
Completed the ACHE Virtual Career Accelerator Program, showing a clear commitment to continuous learning and growing as a healthcare leader.

Media Appearances

Robin has no verified media appearances

Work History

3-2026
Vice President Revenue Cycle Clinical Operations at Baptist Health
1-2020 - 3-2026
Executive Director of Utilization Management and Clinical Documentation Integrity at Baptist Health
6-2009 - 1-2020
System Director, Utilization Management RN at Baptist Health

Education

2014 - 2016
Master of Science (MS) from Walden University
2010 - 2012
Bachelor of Science (BS) from Jacksonville University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Jacksonville Beach, Florida, United States Job Level : Senior Designation : Vice President Revenue Cycle Clinical Operations at Baptist Health
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Insights For Selling To Robin

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robin is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Robin

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Robin move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Robin take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Robin

Personality Compatibility


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