Robina L.

Observer
DISC Type : ci

2nd VP, IT Quality Assurance at Guardian Life

Easton, Pennsylvania, United States

Overview

Robina L. is a transformative leader in IT Quality Assurance at Guardian Life, where she has progressed through several roles. She specializes in restructuring large QA teams using data-driven metrics and agile methodologies to improve quality assessment. Robina holds a BS from New England College and is a certified Scrum Master.

Outside of her primary role, Robina is deeply committed to continuous learning and professional development. She actively pursues new skills in emerging technology fields, demonstrating a personal drive to stay at the forefront of the industry and expand her expertise beyond traditional quality assurance.

She recently earned a Google Data Analytics Certificate, along with certifications in Python and Data Science.

Personality Overview

Curious

Assertive

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

QA Transformation
Her career focus is on building and transforming large-scale QA teams to align with modern development methodologies and improve data-driven quality assessments.
Data-Driven Quality
She emphasizes implementing systems and tools that enable a data and metric-driven approach to assessing software quality and organizational risk.
Agile Methodologies
As a certified Scrum Master, she is experienced in adapting QA processes and strategies to support and thrive within agile development environments.

Media Appearances

Robina has no verified media appearances

Work History

9-2020 - 5-2024
2nd VP, IT Quality Assurance at Guardian Life
11-2016 - 9-2020
Assistant Vice President, IT Quality Assurance at Guardian Life
6-2012 - 9-2020
Assistant Vice President, IT QA at Guardian Life
6-2012 - 6-2015
QA Program Manager at Guardian Life
12-2009 - 5-2012
QA Manager at Andesa Services, Inc.

Education

1985 - 1989
BS from New England College
Scrum Master from Scrum Certification

More Information

Social Presence :

Prographics :

Exp : 27 Location : Easton, Pennsylvania, United States Job Level : N/A Designation : 2nd VP, IT Quality Assurance at Guardian Life
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Insights For Selling To Robina

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Invite them for a social do but don’t rely solely on the relationship
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robina is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Robina

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Robina move?

  • They like to analyze well and then make their decisions.
  • Can Robina take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Robina

Personality Compatibility


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