Rochelle Vega Robles

Questioner
DISC Type : c

Jefe de cobranza at Banco Falabella Chile

Santiago, Santiago Metropolitan Region, Chile

Overview

Rochelle Vega Robles is the Head of Collections at Banco Falabella Chile, leveraging a background in engineering from Universidad Mayor. Her career has progressed within the financial sector, with previous roles including Collections Supervisor at Lexicom and Account Executive at CMR Falabella, showcasing deep expertise in credit and collections management.

She appears to be actively engaged in building her team, as seen by her publicizing job opportunities within her department at Banco Falabella. Her professional interests extend to the broader banking industry, including major players like Santander and Scotiabank.

She recently celebrated her 45th birthday.

Personality Overview

Not Easily Convinced

Price-Sensitive

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to fully evaluate every situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Debt Collection Strategy
As the Head of Collections for a major bank and a former supervisor, she has extensive experience leading collections operations and strategy.
Financial Services
Her entire career has been within the Chilean financial industry, including roles at CMR Falabella and Banco Falabella, indicating a deep understanding of the sector.
Team Building
She has publicly shared job opportunities for her department, suggesting a focus on recruiting and developing talent for her team at Banco Falabella.

Media Appearances

Rochelle has no verified media appearances

Work History

3-2023
Jefe de cobranza at Banco Falabella Chile
8-2016 - 4-2023
Supervisor de cobranza at Lexicom
1-2012 - 8-2016
Ejecutivo de cuentas at CMR Falabella Chile

Education

2018 - 2021
Ingenieria from Universidad Mayor

More Information

Social Presence :

Prographics :

Exp : 13 Location : Santiago, Santiago Metropolitan Region, Chile Job Level : N/A Designation : Jefe de cobranza at Banco Falabella Chile
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Insights For Selling To Rochelle

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rochelle is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Rochelle

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Rochelle move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Rochelle take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Rochelle

Personality Compatibility


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