Rodrigo is the Global CX & AI Commercial Lead at Pfizer, with over 16 years of experience in digital strategy and brand growth for the healthcare sector. He is a proven leader in enhancing customer experience and driving revenue. He holds a Bachelors degree in Advertising and Marketing Communications from ESPM.
He is passionate about healthcare and focuses on initiatives that lead to positive patient outcomes. His work on transformative programs has positively impacted over 100 million lives.
He recently moved into a new AI-focused leadership role to scale exceptional customer experiences by embedding AI-powered insights and human-centered design into team workflows.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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