Rodrigo Barrios in

Rodrigo Barrios

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Head of Operations at Buenbit
📍 Argentina

Rodrigo Barrios serves as the Head of Operations at Buenbit, drawing on extensive experience in customer experience and process improvement from his time at Mercado Libre and Despegar. A UADE graduate, he specializes in optimizing operational workflows and enhancing customer satisfaction within the tech and fintech industries.

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Experience
14 Years
Current Role
Head of Operations
Job Level
Mid-senior
Location
Argentina
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Rodrigo cares about

Customer Experience
His career at both Mercado Libre and Despegar was centered on improving customer service processes and enhancing metrics like Net Promoter Score (NPS).
Operational Efficiency
With a background in process analysis, he focuses on optimizing workflows, managing resources, and using data to drive improvements and impact business objectives.
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Career

Work history

9-2025
Head of Operations
Buenbit
9-2023 - 9-2025
Ops & Cx Manager
Buenbit
3-2022 - 9-2023
Continuous Improvement Supervisor - CX
Mercado Libre
7-2020 - 3-2022
Experience Design Manager
Despegar
3-2018 - 6-2020
Analista regional de procesos
Despegar
In the press

Media appearances

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Education
Licenciado en Admintistración de Empresas
UADE
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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