Rodrigo Barrios in

Rodrigo Barrios

Energizer · DISC type I
Head of Operations at Buenbit
📍 Argentina

Rodrigo Barrios serves as the Head of Operations at Buenbit, drawing on extensive experience in customer experience and process improvement from his time at Mercado Libre and Despegar. A UADE graduate, he specializes in optimizing operational workflows and enhancing customer satisfaction within the tech and fintech industries.

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Experience
14 Years
Current Role
Head of Operations
Job Level
Mid-senior
Location
Argentina
Personality Overview

How Rodrigo shows up

Informal
Big Picture Person
Enthusiastic

Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt. They are people oriented, friendly and like creating new connections.

Priorities

Topics Rodrigo cares about

Customer Experience
His career at both Mercado Libre and Despegar was centered on improving customer service processes and enhancing metrics like Net Promoter Score (NPS).
Operational Efficiency
With a background in process analysis, he focuses on optimizing workflows, managing resources, and using data to drive improvements and impact business objectives.
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Career

Work history

9-2025
Head of Operations
Buenbit
9-2023 - 9-2025
Ops & Cx Manager
Buenbit
3-2022 - 9-2023
Continuous Improvement Supervisor - CX
Mercado Libre
7-2020 - 3-2022
Experience Design Manager
Despegar
3-2018 - 6-2020
Analista regional de procesos
Despegar
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Licenciado en Admintistración de Empresas
UADE
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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