Rodrigo Prado Dias

Evaluator
DISC Type : Cds

Senior Manager of Pre-Sales & Customer Success, LATAM at Adobe

São Paulo, São Paulo, Brazil

Overview

Rodrigo Dias is a senior manager at Adobe, heading Pre-Sales and Customer Success for Latin America. A graduate of Insper Instituto de Ensino e Pesquisa, he has a history of exceeding sales targets and building customer success frameworks. Colleagues praise him as a focused, "natural born leader" with high business acumen.

Rodrigo drove the first-ever $1M+ deal for Adobe in Latin America, earning him a Top Performer award for achieving his annual objectives within the first quarter.

Personality Overview

Hard To Convince

Fast But Analytical

Quality Focused

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Customer Success
He built and developed the Customer Success Management approach to serve all of Adobe's Digital Media enterprise customers across Latin America.
LATAM Market Growth
His role is focused on driving sales and success across LATAM, and he is actively hiring for his team in Mexico, Chile, and Colombia.
Team Leadership
He manages multiple teams and is consistently described by former managers and colleagues as a "natural born leader" and a "world-class leader. "

Media Appearances

Rodrigo has no verified media appearances

Work History

1-2021
Senior Manager of Pre-Sales & Customer Success, LATAM at Adobe
5-2018 - 1-2021
Manager of Pre-Sales & Customer Success, LATAM at Adobe
12-2015 - 5-2018
Senior Customer Success Manager, LATAM at Adobe
6-2013 - 11-2015
Senior Licensing Consultant, LATAM at Adobe
1-2010 - 6-2013
Licensing Consultant at Adobe

Education

2020 - 2022
Post-graduation from Insper Instituto de Ensino e Pesquisa
2007 - 2011
Bachelor’s Degree from Universidade Presbiteriana Mackenzie

More Information

Social Presence :

Prographics :

Exp : 18 Location : São Paulo, São Paulo, Brazil Job Level : Middle Designation : Senior Manager of Pre-Sales & Customer Success, LATAM at Adobe
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Insights For Selling To Rodrigo

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rodrigo is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Rodrigo

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Rodrigo move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Rodrigo take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Rodrigo

Personality Compatibility


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