Rogério Rocha in

Rogério Rocha

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Head of Customer Success - LATAM at Netcore Cloud
📍 Barueri, São Paulo, Brazil

Rogério is the Head of Customer Success for LATAM at Netcore Cloud, bringing over 15 years of experience in data, AI, and automation from roles at major firms like Carrefour. An alumnus of USP, he specializes in building scalable tech infrastructures and driving operational efficiency through data-driven strategies.

Colleagues describe Rogério as a "master at teaching" and a caring mentor who challenges others to grow. He is known for his great sense of humor, determination, and collaborative spirit, making him a valued team player who energizes his work environment.

He is passionate about continuous learning, recently earning certifications in the Make automation platform to simplify API integrations.

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Experience
5 Years
Current Role
Head of Customer Success - LATAM
Job Level
Mid-senior
Location
Barueri, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Rogério cares about

Applied AI & Automation
His career focuses on using AI, NLP, and Speech Analytics to automate operations. He is actively upskilling in modern automation tools like Make.
Data Governance
He has direct experience developing and implementing strategic policies for data democratization to ensure secure and efficient access across an organization.
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Career

Work history

9-2025
Head of Customer Success - LATAM
Netcore Cloud
2-2023 - 2-2024
Analytics Manager
Carrefour
1-2021 - 6-2022
Speech Analytics | Quality | OKR
Grupo Services
1-2020 - 1-2021
Digital Transformation Manager
Almawave
6-2018 - 2-2020
Analytics Manager
Comdata España & Latam
In the press

Media appearances

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Education
9-2021 - 10-2021
Extensão
USP - Universidade de São Paulo
3-2025 - 4-2025
Online Media for Managers
ESPM Escola Superior de Propaganda e Marketing
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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