Rohan Banga

Questioner
DISC Type : c

Senior Technical Product Trainer at HubSpot

Winchester, England, United Kingdom

Overview

Rohan is a Go-To-Market Enablement Trainer at HubSpot, where he focuses on training customer success and support representatives. He has a background in technical product training and holds a Sandler Certification and a Masters degree in Global Business from S P Jain School of Global Management.

He is described by colleagues as having an ability to coach others and deliver an effortless customer experience.

His Masters program at S P Jain School of Global Management included education across campuses in different countries, giving him a unique global business perspective.

Personality Overview

Not Easily Convinced

Price-Sensitive

Cautious & Analytical

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

GTM Enablement
His role as a Go To Market Enablement Trainer at HubSpot involves preparing customer success and support teams with the necessary skills and knowledge.
Customer Success Training
He facilitates training and develops content for onboarding new representatives in customer success roles, including CSMs and channel consultants.
Technical Product Training
His career progression at HubSpot includes roles as a Technical Product Trainer and Senior Technical Product Trainer, indicating deep expertise in this area.

Media Appearances

Rohan has no verified media appearances

Work History

11-2024
Senior Technical Product Trainer at HubSpot
6-2023 - 11-2024
Technical Product Trainer at HubSpot
4-2022 - 4-2024
Go To Market Enablement Trainer at HubSpot
5-2018 - 10-2018
Client Relations Intern at Know (getknowapp.com)
10-2014 - 5-2016
Guest Service Agent - Front Desk at Radisson Collection

Education

2017 - 2018
Masters in Global Business from S P Jain School of Global Management
2010 - 2014
Bachelor’s Degree from The University of Huddersfield

More Information

Social Presence :

Prographics :

Exp : 7 Location : Winchester, England, United Kingdom Job Level : N/A Designation : Senior Technical Product Trainer at HubSpot
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Insights For Selling To Rohan

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rohan is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Rohan

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Rohan move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Rohan take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Rohan

Personality Compatibility


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