Ron Burnett in

Ron Burnett

Visionary · DISC type Ds
Account Director at IntelePeer
📍 Needham, Massachusetts, United States

Ron is a successful account and customer success leader focused on enhancing business operations and client experiences, particularly within communications automation. He is recognized for his high energy, professionalism, and for being an overachiever who quickly gains trust. Ron holds a BS in Business Administration from Providence College.

Outside of his professional life, Ron is committed to community service. He is actively involved in fundraising and raising awareness to combat food insecurity, participating in charity events like the Ride for Food in Massachusetts to support local families.

He is participating in the 2025 Ride for Food to help raise funds for families experiencing food insecurity.

Read the full overview →
Experience
20 Years
Current Role
Account Director
Job Level
Mid-senior
Location
Needham, Massachusetts, United States
Personality Overview

How Ron shows up

Objective Evaluator
Direct & Assertive
Big Vision Person

They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Ron cares about

AI in CX
His current role at IntelePeer and previous experience at7. ai focus on leveraging AI to improve the customer experience and automate communications.
Customer Success
A core theme of his career, with director-level roles at SymTrain and management positions at Five9 focused on customer retention, growth, and acting as a trusted advisor.
+5 more topics Login to view topics
Career

Work history

1-2025
Account Director
IntelePeer
3-2024 - 11-2024
Director of Customer Success
SymTrain
7-2019 - 3-2024
Enterprise Account Manager/Customer Success Manager
Five9
10-2016 - 6-2019
Customer Success Manager
[24]7.ai
2014 - 2016
Regional Channel Sales Manager
AVST
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
BS Business Administration
Providence College
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other IntelePeer Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Ron. Free, 10 seconds.