Ron Kjelden in

Ron Kjelden

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Director of Solutions Consulting at Nextiva
📍 Greater Minneapolis-St. Paul Area, United States

Ron Kjelden is a technology executive leading the solutions consulting team at Nextiva, specializing in CX and CCaaS. With a long tenure at Cisco driving digital transformation in retail and finance, he has deep expertise in AI, SaaS, and networking. He holds a BS in Computer Science from the University of North Dakota and certifications in AWS and Generative AI.

Outside of his technology career, Ron is a dedicated family man who resides with his family in Minneapolis, MN. He is described by colleagues and friends as a hardworking and outstanding individual who is devoted to his family and friends, balancing a demanding professional life with his personal commitments.

He has a track record of creating new go-to-market security solutions for major enterprise platforms.

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Experience
19 Years
Current Role
Director of Solutions Consulting
Job Level
Mid-senior
Location
Greater Minneapolis-St. Paul Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ron cares about

AI in Customer Experience
His career at Nextiva, LivePerson, and Cisco focuses on using AI and automation to transform how companies connect with customers, as highlighted in his professional headline.
Retail Technology
As a leader at Cisco, he authored articles and was quoted on using technologies like IoT, RFID, and AI to innovate the retail and hospitality industries.
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Career

Work history

3-2026
Director of Solutions Consulting
Nextiva
8-2024
Senior Director, Solutions Consulting & Partner
LivePerson
8-2022 - 4-2024
Global Director-Solution Architecture & Business Development, Cross architecture solutions
Cisco
2-2020 - 8-2022
Global Director, Solution Architecture
Cisco
7-2016 - 2-2020
Global Director, Sales and Solution Architecture
Cisco
In the press

Media appearances

Ron Kjelden – Author Page. Featured in Cisco Blogs
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Nextiva Aims to Inspire, Educate. Featured in NoJitter
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Education
1988 - 1994
Bachelor of Science (BS)
University of North Dakota
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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