Ronald De Graaff

Examiner
DISC Type : cs

Consulting System Engineer Global Sales Organization at Avaya

Amsterdam, North Holland, Netherlands

Overview

Ronald de Graaff is a Consulting System Engineer with over 14 years of experience at Avaya, specializing in Unified Communications, VoIP, and Networking. He has a background in Information Science and Electronics. Colleagues frequently describe him as knowledgeable, customer-oriented, and an outstanding engineer who excels at simplifying complex technical topics.

He is a proactive learner focused on emerging technologies, having recently completed certifications in AI productivity tools and Google Dialogflow for chatbots. Ronald is driven to deliver innovative and scalable solutions that adapt to the evolving communication landscape, demonstrating a commitment to continuous professional development.

Unique fact: Ronald is actively seeking a new senior international role to apply his extensive expertise in a new environment.

Personality Overview

Overcautious

Late Adopter

Status Quo Seeker

The only way to convince them is by showing them examples and ample proof.  They do not like taking risks at all and go for proven options in the end. They are thorough and always follow a systematic approach.

Topics They Care About

Unified Communications
His core expertise for over 14 years, focusing on designing and implementing communication solutions for global clients at Avaya and Nortel.
AI in Business
Recently completed certifications in AI productivity tools and chatbot development, indicating a strong interest in applying AI to enhance communication systems.
Customer-Centric Tech
Praised in recommendations for being highly customer-oriented and skilled at translating technical features into understandable client solutions.

Media Appearances

Ronald has no verified media appearances

Work History

1-2011
Consulting System Engineer Global Sales Organization at Avaya
10-2007 - 12-2010
Technical Design Authority at Nortel
11-2007
VoIP Architect at Nortel
11-1998 - 9-2006
Senior training Specialist at Nortel

Education

1997 - 1998
Information Science and Electronics from Dirksen
1983 - 1987
energie techniek from ETS Amsterdam

More Information

Social Presence :

Prographics :

Exp : 25 Location : Amsterdam, North Holland, Netherlands Job Level : Mid-senior Designation : Consulting System Engineer Global Sales Organization at Avaya
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Insights For Selling To Ronald

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ronald is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Ronald

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Ronald move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Ronald take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Ronald

Personality Compatibility


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