Ronaldo Messias in

Ronaldo Messias

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Head Atendimento de Cobranca e Retenção at Mycon
📍 São Paulo, São Paulo, Brazil

Ronaldo Messias is a seasoned commercial leader with over 25 years of experience, primarily in the consortium industry. As Head of Collections, Retention, and Sales at Mycon, he focuses on developing high-performing teams. He is currently enhancing his expertise by studying Data Science at Uninove.

He demonstrates a strong passion for personal and professional development, frequently sharing his achievements from completing new courses. Ronaldo is driven by continuous learning and applying new knowledge to overcome challenges and grow both personally and within his team.

After a long and successful career in sales, Ronaldo recently pivoted to lead the more challenging area of debt collection and customer retention.

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Experience
22 Years
Current Role
Head Atendimento de Cobranca e Retenção
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Ronaldo shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ronaldo cares about

Team Development
His career focus is on the management, training, and development of internal and external teams to create high-level consultants.
Customer Retention
His current role as Head of Collections and Retention at Mycon is centered on retaining clients and managing debt collection processes.
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Career

Work history

9-2024
Head Atendimento de Cobranca e Retenção
Mycon
3-2022 - 9-2024
Head Atendimento Inside Sales e Reativação
Mycon
3-2019 - 3-2023
Consultor comercial
1Consórcio
3-2019 - 3-2022
Gestão de Operações Comerciais
1consorcio
6-2018 - 3-2019
Consultor
Autonomo
In the press

Media appearances

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Education
Graduação
Uninove - Universidade Nove de Julho
9-2022 - 11-2024
Ciência de Dados
Uninove - Universidade Nove de Julho
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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