Ronaldo Messias

Evaluator
DISC Type : Dcs

Head Atendimento de Cobranca e Retenção at Mycon

São Paulo, São Paulo, Brazil

Overview

Ronaldo Messias is a seasoned commercial leader with over 25 years of experience, primarily in the consortium industry. As Head of Collections, Retention, and Sales at Mycon, he focuses on developing high-performing teams. He is currently enhancing his expertise by studying Data Science at Uninove.

He demonstrates a strong passion for personal and professional development, frequently sharing his achievements from completing new courses. Ronaldo is driven by continuous learning and applying new knowledge to overcome challenges and grow both personally and within his team.

After a long and successful career in sales, Ronaldo recently pivoted to lead the more challenging area of debt collection and customer retention.

Personality Overview

Thorough Evaluator

Hard To Convince

Quality Focused

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Team Development
His career focus is on the management, training, and development of internal and external teams to create high-level consultants.
Customer Retention
His current role as Head of Collections and Retention at Mycon is centered on retaining clients and managing debt collection processes.
Continuous Learning
He recently shared his completion of multiple business courses and has started a new degree in Data Science at Uninove.

Media Appearances

Ronaldo has no verified media appearances

Work History

9-2024
Head Atendimento de Cobranca e Retenção at Mycon
3-2022 - 9-2024
Head Atendimento Inside Sales e Reativação at Mycon
3-2019 - 3-2023
Consultor comercial at 1Consórcio
3-2019 - 3-2022
Gestão de Operações Comerciais at 1consorcio
6-2018 - 3-2019
Consultor at Autonomo

Education

Graduação from Uninove - Universidade Nove de Julho
9-2022 - 11-2024
Ciência de Dados from Uninove - Universidade Nove de Julho

More Information

Social Presence :

Prographics :

Exp : 22 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Head Atendimento de Cobranca e Retenção at Mycon
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Insights For Selling To Ronaldo

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ronaldo is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Ronaldo

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Ronaldo move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Ronaldo take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Ronaldo

Personality Compatibility


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