Roscoe W.

Examiner
DISC Type : sc

Director, Data Engineering - MDM, Customer, Digital, and Service/Telephony - GRM US at Liberty Mutual Insurance

Newport News, Virginia, United States

Overview

Roscoe is a Director of Data Engineering at Liberty Mutual, specializing in enterprise master data management and digital transformation. A West Point graduate and certified PMP, he has led $7. 3M technology implementations, modernized marketing platforms, and managed teams of over 100 experts.

He is a graduate of the United States Military Academy at West Point and has experience managing large technical teams of over 230 personnel.

Personality Overview

Status Quo Seeker

Unexpressive

Late Adopter

They are thorough and always follow a systematic approach.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Data & AI Advancement
Attended the Reltio Data Driven Conference in 2025, expressing a shared commitment among leaders to advance Data and AI.
Digital Transformation
He has developed the vision, strategy, and roadmaps for modernizing technology and data, including deprecating legacy systems.
Customer Experience Platforms
Implemented the first enterprise customer experience platform, Medallia, for a $22B company to modernize data architecture and activation.

Media Appearances

Roscoe has no verified media appearances

Work History

2-2023
Director, Data Engineering - MDM, Customer, Digital, and Service/Telephony - GRM US at Liberty Mutual Insurance
12-2021 - 11-2022
Sr Manager Enterprise Integration 🔹 $22B company Customer Experience Platform Implementation at Ferguson Enterprises
11-2019 - 2-2022
Sr Manager Marketing Technology, Analytics and Data 🔹 Led $7.3 million Marketing at Ferguson Enterprises
8-2017 - 11-2019
Project Manager Customer Analytics at Ferguson Enterprises
1-2015 - 7-2017
Business Manager, Modeling and Simulations Business Unit ◆ Managed 232 technical personnel at Cubic Corporation

Education

1997 - 2001
Bachelor of Science (BS) from United States Military Academy at West Point
2005 - 2006
Master of Arts (M.A.) from Webster University

More Information

Social Presence :

Prographics :

Exp : 29 Location : Newport News, Virginia, United States Job Level : Mid-senior Designation : Director, Data Engineering - MDM, Customer, Digital, and Service/Telephony - GRM US at Liberty Mutual Insurance
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Insights For Selling To Roscoe

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roscoe is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Roscoe

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Roscoe move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Roscoe take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Roscoe

Personality Compatibility


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