Ross Jackson

Pioneer
DISC Type : DIS

Chief Information Security Officer at TGJones

United Kingdom

Overview

Ross Jackson is the Chief Information Security Officer at TGJones, specializing in scaling cybersecurity, customer support, and organizational resilience for high-growth companies. Colleagues describe him as a steady, collaborative, and strategic leader, valued for his certified Red Team expertise in decomposing complex problems into actionable components.

Outside of his executive role, Ross demonstrates a creative and analytical communication style, using humor and analogies like "The Cobra Effect" in his writings on leadership. He has a stated interest in organizations like the UK Ministry of Defence and Rolls-Royce, suggesting a passion for complex, mission-critical engineering and security.

Unique fact: He is a certified Red Team expert, a skill colleagues note gives him unique insight during high-pressure situations.

Personality Overview

Friendly But Fast

Driven But Considerate

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Organisational Resilience
A core theme of his professional headline and previous executive roles, focusing on crisis response, incident management, and ensuring business continuity in high-pressure environments.
AI-driven Innovation
Reduced time-to-action by 14% using GenAI in a prior role and holds multiple "Hands-on AI Masterclass" certifications, showing a focus on practical application.
Leadership & Culture
His posts explore leadership concepts like "psychological safety" and "The Speed of Trust, " indicating a deep interest in building effective and healthy team environments.

Media Appearances

Ross has no verified media appearances

Work History

12-2025
Chief Information Security Officer at TGJones
1-2019 - 6-2025
Vice President Organisational Resilience at Mimecast
11-2017 - 12-2018
Vice President Trust Office at Mimecast
3-2016 - 11-2017
Vice President Customer Transformation & Innovation at Mimecast
1-2015 - 3-2016
Vice President, Global Service Delivery at Mimecast

Education

1987 - 1989
OND from Kingston College of Further Education

More Information

Social Presence :

Prographics :

Exp : 34 Location : United Kingdom Job Level : Leadership Designation : Chief Information Security Officer at TGJones
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Insights For Selling To Ross

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Ask them for a lunch or coffee once some rapport has been established
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ross is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Ross

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Ross move?

  • They are generally fast movers and can take quick decisions
  • Can Ross take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Ross

Personality Compatibility


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