Rowena Hammond is a customer-focused leader, currently serving as the Head of Customer Demand Management at South East Water UK. Her career is built on a deep expertise in customer experience and insight, with previous leadership roles at Saga plc. She holds a BA Hons from Canterbury Christ Church University.
Based on her social sharing, Rowena appears to have an interest in popular culture and new media, such as podcasts. She actively promotes career opportunities within her field, highlighting her engagement with the professional community and interest in building strong teams.
Her teams work was recognized with a BSI Kitemark for their commitment to providing inclusive and excellent service to vulnerable customers.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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