Ruander Silva

Inspirer
DISC Type : id

Head of Business Operations | Superintendência Operacional at ALIANÇA SUL

Curitiba, Paraná, Brazil

Overview

Ruander Silva is a strategic Head of Business Operations at ALIANÇA SUL with 12 years of experience in the call center industry, specializing in collections and telesales. He focuses on connecting high-level strategy with execution to drive sustainable growth, operational efficiency, and consistent results. He holds a degree from Universidade Positivo.

He appears to be a dedicated professional focused on continuous improvement and team building. Ruander frequently posts about new job opportunities within his organization, indicating a passion for recruiting top talent and growing his teams. His professional interests include major technology companies like IBM and Oracle.

Ruander recently earned a certification in Artificial Intelligence, highlighting his commitment to leveraging new technologies to enhance productivity and accelerate his career.

Personality Overview

Generous

Confident & Optimistic

Achievment Oriented

They don’t mind taking a stand if they believe in something.  They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation.

Topics They Care About

Excelência Operacional
His entire career is built on enhancing call center operations, focusing on efficiency, process improvement, and performance to ensure sustainable growth and profitability.
Liderança Executiva
As a key part of his strategic role, he coordinates managers and develops leadership pipelines to align operational execution with high-level business goals.
Inteligência Artificial
He holds a specific certification in applying AI for productivity and lists it as a key skill, showing a focus on leveraging technology for operational gains.

Media Appearances

Ruander has no verified media appearances

Work History

1-2026
Head of Business Operations | Superintendência Operacional at ALIANÇA SUL
12-2024 - 1-2026
Gerente de Operações Sr at TRC TABORDA
7-2024 - 12-2024
Planning Team Leader at PGMais
12-2023 - 4-2024
Gerente de Operações II at Paschoalotto
3-2021 - 11-2023
Gerente de Cobrança at Bellinati Perez

Education

2016 - 2018
Ensino Superior from Universidade Positivo

More Information

Social Presence :

Prographics :

Exp : 10 Location : Curitiba, Paraná, Brazil Job Level : Mid-senior Designation : Head of Business Operations | Superintendência Operacional at ALIANÇA SUL
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Insights For Selling To Ruander

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Acknowledge their status and position during the conversation

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ruander is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Ruander

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Ruander move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Ruander take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Ruander

Personality Compatibility


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