Rubén Lozano
Login to view DISC.Bilingual customer support specialist with over three years of experience across the telecommunications, SaaS, and healthcare industries. Rubén excels in technical troubleshooting and billing support, consistently meeting key performance metrics like CSAT and FCR. He is currently pursuing a Bachelor’s degree in Economics at Universidad Nacional Autónoma de Honduras.
His background includes supporting health insurance members, delivering B2B software technical support, and resolving complex inquiries for digital platforms. He is proficient in tools like Salesforce, Zendesk, and Jira, allowing him to adapt quickly to new client environments.
Rubén holds an EF SET English Certificate at the C2 Proficient level, showcasing his fluency and communication skills.
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