Ruben Vieira

Observer
DISC Type : ci

Sr. Manager, Support Enablement & AI Transformation at PointClickCare

Greater Seattle Area, United States

Overview

Ruben has no verified overview

Personality Overview

Example Seeker

Assertive

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Ruben has no verified topics they care about

Media Appearances

Ruben has no verified media appearances

Work History

11-2024
Sr. Manager, Support Enablement & AI Transformation at PointClickCare
4-2022 - 11-2024
Manager, Technical Account Management - Acute & Payer at PointClickCare
8-2019 - 4-2022
Director, Technical Support, North America at Quadient
1-2017 - 8-2019
Manager, Technical Support & Operations - Americas at Quadient
8-2015 - 1-2017
Team Lead, Technical Support, North America at Quadient

Education

2005 - 2010
Bachelor of Tourism from ISAL - Institute of Administration & Languages

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Seattle Area, United States Job Level : Middle Designation : Sr. Manager, Support Enablement & AI Transformation at PointClickCare
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Insights For Selling To Ruben

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ruben is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ruben

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Ruben move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Ruben take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Ruben

Personality Compatibility


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