Ruby Herrera in

Ruby Herrera

Head of Customer Success at Hello Clever
📍 Sydney, New South Wales, Australia

Ruby Herrera is the Head of Customer Success at fintech company Hello Clever, leading its US expansion. Her career includes roles in customer success at Uber and freelance brand strategy consulting. She holds a Bachelor of Science from Cornell University and is actively involved in building her companys New York team.

Ruby is also the CEO and Co-Founder of Mixed Millennial, a venture she started to provide a voice for her community. She is a vocal supporter of female leadership in the tech and fintech sectors, publicly championing others who work to create change.

Her venture, Mixed Millennial, was featured on the front page of The New York Times only a year after it was founded.

Read the full overview →
Experience
10 Years
Current Role
Head of Customer Success
Job Level
Mid-senior
Location
Sydney, New South Wales, Australia
Personality Overview
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Priorities

Topics Ruby cares about

Fintech Expansion
She is leading customer success for Hello Clever's recent expansion into the US market and is actively hiring for their new New York office.
Women in Fintech
She publicly praises and champions other female leaders in the fintech industry, emphasizing the importance of those who actively create change.
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Career

Work history

1-2025
Head of Customer Success
Hello Clever
1-2024 - 1-2025
Customer Success Director
Hello Clever
4-2022 - 1-2024
Brand strategy & marketing consultant
Freelance
10-2021 - 6-2022
Senior Enterprise Customer Success Manager
Uber
10-2019
CEO & Co-Founder
Mixed Millennial
In the press

Media appearances

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Education
2011 - 2015
Bachelor of Science (B.S.)
Cornell University
Social presence
in

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