Ruby Herrera is the Head of Customer Success at fintech company Hello Clever, leading its US expansion. Her career includes roles in customer success at Uber and freelance brand strategy consulting. She holds a Bachelor of Science from Cornell University and is actively involved in building her companys New York team.
Ruby is also the CEO and Co-Founder of Mixed Millennial, a venture she started to provide a voice for her community. She is a vocal supporter of female leadership in the tech and fintech sectors, publicly championing others who work to create change.
Her venture, Mixed Millennial, was featured on the front page of The New York Times only a year after it was founded.
Ruby Herrera
Head of Customer Success at Hello Clever
Sydney, New South Wales, Australia
Overview
Topics They Care About
Fintech Expansion
She is leading customer success for Hello Clever's recent expansion into the US market and is actively hiring for their new New York office.
Women in Fintech
She publicly praises and champions other female leaders in the fintech industry, emphasizing the importance of those who actively create change.
AI-Powered Payments
Her company, Hello Clever, is building an AI-powered payment solution, a key feature she highlights when discussing the company's value proposition.
Media Appearances
Ruby has no verified media appearances
Work History
1-2025
Head of Customer Success at Hello Clever
1-2024 - 1-2025
Customer Success Director at Hello Clever
4-2022 - 1-2024
Brand strategy & marketing consultant at Freelance
10-2021 - 6-2022
Senior Enterprise Customer Success Manager at Uber
10-2019
CEO & Co-Founder at Mixed Millennial
11-2018 - 10-2019
Sales at Notarize, Inc - Join our team!
10-2017 - 10-2018
Senior Customer Success Manager, Mortgage at Notarize, Inc - Join our team!
3-2017 - 10-2017
Enterprise Customer Success Manager at InsideSales.com
8-2016 - 3-2017
Account Executive | SaaS Solutions at InsideSales.com
6-2016 - 7-2016
SMB Account Executive | SaaS Solutions at Oracle
8-2015 - 5-2016
Enterprise Account Manager | SaaS Solutions at Oracle
2-2014 - 5-2014
Intern, InternBoard President at International Labour Organization
Education
2011 - 2015
Bachelor of Science (B.S.) from Cornell University
More Information
Social Presence :
Prographics :
Exp : 10
Location : Sydney, New South Wales, Australia
Job Level : Mid-senior
Designation : Head of Customer Success at Hello Clever
