Rudy Arjon

Energizer
DISC Type : I

Director of Customer Success at Qvinci Software

Austin, Texas, United States

Overview

Rudy Arjon is an experienced Account Manager and the Assistant Director of Customer Success at Qvinci Software. With a strong background in the computer software industry, he is a results-driven customer relationship specialist skilled in sales and negotiation. He is a graduate of Texas State University.

Outside of his direct role, Rudy follows major players in the technology sector, showing a keen interest in enterprise-level companies such as IBM, Oracle, Microsoft, and Hewlett Packard Enterprise. This suggests a passion for the broader trends shaping the software and hardware industries.

His career began with hands-on experience handling claims at Progressive Insurance, giving him a unique foundation in direct customer service and issue resolution.

Personality Overview

Imaginative

Full Of Energy

Enthusiastic

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are friendly, approachable and love to make new connections.

Topics They Care About

Customer Success
His career progression and current senior role at Qvinci Software are focused on leading and enhancing customer success and relationships.
Financial Reporting
He works for Qvinci, a company specializing in financial reporting platforms, making this a central part of his professional expertise.
Sales & Negotiation
These are highlighted as key skills from his experience as an account manager at companies like SHI International and OutboundEngine.

Media Appearances

Rudy has no verified media appearances

Work History

2-2024
Director of Customer Success at Qvinci Software
6-2022 - 2-2024
Assistant Director of Customer Success at Qvinci Software
6-2017 - 6-2022
Customer Success Manager at Qvinci Software
1-2014 - 5-2014
Sales Associate at OutboundEngine
11-2012 - 12-2013
Inside Sales Account Manager at SHI International Corp.

Education

2003 - 2006
Bachelor's degree from Texas State University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Austin, Texas, United States Job Level : Mid-senior Designation : Director of Customer Success at Qvinci Software
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Insights For Selling To Rudy

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rudy is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Rudy

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Rudy move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Rudy take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Rudy

Personality Compatibility


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