Russell Hockman

Energizer
DISC Type : I

IT User Support Technician III at County of Riverside

Riverside, California, United States

Overview

Russell has no verified overview

Personality Overview

Believer

Full Of Energy

Relationship Oriented

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Russell has no verified topics they care about

Media Appearances

Russell has no verified media appearances

Work History

9-2021
IT User Support Technician III at County of Riverside
11-2015 - 9-2021
Desktop Support Specialist at Air Methods
11-2013 - 10-2015
Access Provisioning Analyst (Security Access Provisioning) at St. Joseph Health
8-2012 - 11-2013
Customer Service Tech II at St. Joseph Health
8-2010 - 11-2012
Help Desk, Computer Support at St. Joseph Health

Education

Computer Support from Kaplan College

More Information

Social Presence :

Prographics :

Exp : 18 Location : Riverside, California, United States Job Level : N/A Designation : IT User Support Technician III at County of Riverside
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Insights For Selling To Russell

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Do some small talk, ask them how things are going on their side
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be too formal, focus on building comfort and trust
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Russell is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Russell

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Russell move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Russell take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Russell

Personality Compatibility


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