Ryan A.

Energizer
DISC Type : I

Vice President P&C Claims Operations | Head of Property at USAA

San Antonio, Texas, United States

Overview

Ryan A. is the Vice President of P&C Claims Operations and Head of Property at USAA, leveraging an extensive background in the insurance industry. His expertise includes property & casualty insurance, litigation management, and claims handling. He is a graduate of the University of Kansas and Harvard Business School Executive Education.

Based on his education and professional locations in Kansas and the central U. S. , Ryan likely follows local sports. He has a demonstrated interest in leadership, having completed an authentic leadership development program.

He has managed claims operations across a 13-state Central Zone, overseeing everything from inside operations to large property teams.

Personality Overview

Believer

Imaginative

Informal

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

P&C Claims Operations
His entire career, including his current role as VP at USAA and previous leadership at Farmers Insurance, is focused on property and casualty claims.
Catastrophe Management
Previously responsible for the Catastrophe and Logistics Organization at Farmers Insurance, indicating expertise in large-scale disaster response.
Leadership Development
Completed the Authentic Leadership Development program at Harvard Business School, showing a commitment to professional growth and leadership skills.

Media Appearances

Ryan has no verified media appearances

Work History

9-2025
Vice President P&C Claims Operations | Head of Property at USAA
1-2022 - 9-2025
Head of Property Operations at Farmers Insurance
2-2018 - 1-2022
Head of Property Claims Central Zone at Farmers Insurance
7-2013 - 2-2016
Central Property Zone Manager at Farmers Insurance
7-2011 - 7-2013
Centralized Claims Department Manager at Famers Insurance

Education

Authentic Leadership Development from Harvard Business School Executive Education
Bachelor of Arts (BA) from The University of Kansas

More Information

Social Presence :

Prographics :

Exp : 20 Location : San Antonio, Texas, United States Job Level : Senior Designation : Vice President P&C Claims Operations | Head of Property at USAA
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Ryan

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Ryan take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Ryan

Personality Compatibility


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