Ryan Duncan, NIGP-PPSM

Captain
DISC Type : DS

National Account Manager - Cooperative Purchasing at Cintas

Greater Milwaukee, United States

Overview

Ryan Duncan is a National Account Manager at Cintas specializing in cooperative purchasing for the public and education sectors. A business graduate from Indiana Universitys Kelley School of Business, he has achieved Diamond Level in the President’s Club and holds a Public Procurement Supplier Masters certification.

He shows immense pride in his 28-year career at Cintas and is passionate about corporate social responsibility, highlighting his companys efforts to help those in need. He follows business trends through publications like Harvard Business Review and CNBC.

Ryan is the incoming 2026 Chair for the NIGP Business Council, where he helps develop new industry programs.

Personality Overview

Long-Term Thinker

Consummate Professional

Decisive But Calm

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Public Procurement
His career focus is on the public sector. He holds a leadership role as Chair of the NIGP Business Council and presents at industry forums on the topic.
Cooperative Purchasing
His title and role are centered on managing national accounts through cooperative purchasing partners like OMNIA Partners, indicating deep expertise in this area.
Vendor Streamlining
He co-presented at an NIGP Forum on how public agencies can streamline contracts and vendors to deliver more efficient services.

Media Appearances

Ryan has no verified media appearances

Work History

6-2023
National Account Manager - Cooperative Purchasing at Cintas
10-2017 - 5-2023
Major Account Manager | Strategic Markets - Education at Cintas
4-2015 - 9-2017
Regional Sales Manager at Cintas
6-2023
Chair | NIGP Business Council at NIGP: The Institute for Public Procurement

Education

1993 - 1997
Business from Indiana University - Kelley School of Business

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Milwaukee, United States Job Level : Middle Designation : National Account Manager - Cooperative Purchasing at Cintas
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Ryan

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Ryan take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Ryan

Personality Compatibility


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