Ryan Roberts

Enthusiast
DISC Type : i

Director of Call Center Operations at Cove

Provo, Utah, United States

Overview

Ryan has no verified overview

Personality Overview

Story Driven

Consensus Focused

Optimistic

They prefer to build relationships rather than staying totally transactional.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Ryan has no verified topics they care about

Media Appearances

Ryan has no verified media appearances

Work History

1-2021
Director of Call Center Operations at Cove
1-2020 - 1-2021
Assistant Director of Operations at Alder Holdings, LLC
1-2020 - 1-2021
Quality Manager at Alder Holdings, LLC
10-2017 - 12-2019
Technical Support Manager at Alder Holdings, LLC

Education

2009 - 2021
Bachelor’s Degree from Utah Valley University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Provo, Utah, United States Job Level : Mid-senior Designation : Director of Call Center Operations at Cove
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Insights For Selling To Ryan

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ryan is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Ryan

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Ryan move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Ryan take some risk or not?

  • They can take some low-probability risks if needed.

You And Ryan

Personality Compatibility


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