Sachin Shenoy

Critic
DISC Type : C

Director - Technical Writing at OpenText

Bengaluru, Karnataka, India

Overview

Sachin Shenoy is an Information Engineering Director at OpenText and a recognized thought leader with experience at IBM, EMC, and Oracle. He speaks at industry conferences and writes about the evolution of technical communication. Colleagues describe him as an excellent, approachable, and flexible manager who builds award-winning teams.

Outside of his technology career, Sachin is deeply passionate about physical fitness. He is a Reebok Master Trainer with a strong knowledge of human anatomy and exercise physiology, and has mentored numerous people in the fitness community.

Interesting fact: He balances his career as a technical director with his work as a certified Reebok Master Trainer.

Personality Overview

Information Seeker

ROI Driven

Negotiator

They prefer to do logical analysis and value evidence over emotions.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

AI-Native Documentation
He actively writes about shifting technical writing practices to be AI-first, creating documentation that is optimized for consumption by AI and conversational help systems.
Writing Automation
Advocates for automating routine documentation tasks to improve efficiency, reduce costs, and allow technical writers to concentrate on creating higher-value content.
Exceptional Writing
He has defined the core "superpowers" of great technical writers, focusing on the ability to explain complex topics, deep subject matter knowledge, and mastery of tools.

Media Appearances

Sachin has no verified media appearances

Work History

1-2015
Director - Technical Writing at OpenText
5-2012 - 1-2015
Manager - Information Design & Development at BMC Software
5-2011 - 5-2012
Project Manager at IBM
9-2009 - 4-2011
Manager - Technical Publications at EMC
12-2007 - 9-2009
Sr. Principal Technical Writer at Oracle

Education

2007 - 2011
Post Graduate Diploma in Human Resource Management from Symbiosis Centre for Distance Learning (SCDL)
1992 - 1995
Bachelor of Business Management from St. Aloysius College (Autonomous), Mangalore

More Information

Social Presence :

Prographics :

Exp : 17 Location : Bengaluru, Karnataka, India Job Level : Mid-senior Designation : Director - Technical Writing at OpenText
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Insights For Selling To Sachin

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Do not use very emotional or colorful language
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sachin is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Sachin

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Sachin move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Sachin take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Sachin

Personality Compatibility


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