Sagarika is a results-driven leader in customer success and service delivery, managing international teams and outsourced partners. With an MBA from Christ University, she excels at driving KPIs and enhancing service benchmarks. Colleagues describe her as a leader with an unwavering commitment who remains calm under pressure.
Sagarika is passionate about continuous professional development and the pursuit of knowledge. She actively seeks out new skills and perspectives, recently completing a certification in Generative AI to apply transformative insights to her work and elevate the customer journey.
She recently completed the Generative AI Foundations Certificate Program with Microsoft.
Read the full overview →They don’t always try to control the conversation but neither do they like yielding it fully. They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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