Sam Crowe in

Sam Crowe

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Director, Customer Success, Wiley at Wiley
📍 Greater Portsmouth Area, United Kingdom

Sam Crowe is the Director of Customer Success for the US and APAC regions within Wileys research division. Progressing through various digital marketing and customer success roles at the company, he has extensive experience managing Open Access agreements. People he has worked with describe him as having an excellent range of experience and being committed to his projects.

He played a key role in the formation of Wileys Customer Success team, demonstrating a long and successful tenure within the company.

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Experience
25 Years
Current Role
Director, Customer Success, Wiley
Job Level
Mid-senior
Location
Greater Portsmouth Area, United Kingdom
Personality Overview

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Priorities

Topics Sam cares about

Customer Success
Leads the US and APAC Customer Success teams for Wiley's research division, focusing on managing multi-year Open Access deals with customers.
AI in R&D
Shares content about the impact of AI, machine learning, and data science on pharmaceutical development, drug discovery, and scientific innovation.
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Career

Work history

7-2024
Director, Customer Success, Wiley
Wiley
9-2018 - 7-2024
Associate Director - Customer Success
Wiley
1-2014 - 9-2018
Senior Manager - Digital Product Marketing
Wiley
12-2010 - 9-2018
Digital Marketing Manager
Wiley
3-2003 - 11-2010
Marketing Manager
Wiley
In the press

Media appearances

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Education
Education details unavailable
University of Warwick
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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