Sam Mathew

Examiner
DISC Type : cs

Head of Delivery(Professional Services) - Japan, China, Korea & ASEAN at Thomson Reuters Japan KK

Tokyo, Tokyo, Japan

Overview

Sam Mathew is an experienced technology leader, currently the Head of Delivery for Asia at Thomson Reuters, overseeing professional services in Japan, China, Korea, and ASEAN. His career includes senior delivery and operations roles at Capgemini and Wipro. He holds a Master of Technology from Cochin University of Science and Technology.

His career showcases a deep specialization in leading country-level service delivery operations, particularly within the Japanese market for major global technology firms.

Personality Overview

Unexpressive

Late Adopter

Overcautious

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They do not like taking risks at all and go for proven options in the end. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Service Delivery
His entire career has been focused on leadership roles in professional services and delivery for major technology companies like Thomson Reuters, Capgemini, and Wipro.
Pan-Asian Markets
His current role explicitly covers the Japan, China, Korea, and ASEAN markets, indicating a focus on cross-regional operations and strategy.
IT Operations
Previously served as Senior Director and Head of Delivery & Operations at Capgemini, highlighting his expertise in managing large-scale IT service functions.

Media Appearances

Sam has no verified media appearances

Work History

12-2019
Head of Delivery(Professional Services) - Japan, China, Korea & ASEAN at Thomson Reuters Japan KK
12-2014 - 11-2019
Senior Director - Head of Delivery & Operations at Capgemini
6-2012 - 11-2014
Country Delivery Head - Japan at Wipro Technologies
4-2008 - 6-2012
Head - Japan Development Center at Wipro Technologies
4-2008
Program Manager at Wipro Technologies

Education

1987 - 1989
Master of Technology from Cochin University of Science and Technology
1982 - 1987
Bachelor of Technology from University of Kerala

More Information

Social Presence :

Prographics :

Exp : 19 Location : Tokyo, Tokyo, Japan Job Level : Mid-senior Designation : Head of Delivery(Professional Services) - Japan, China, Korea & ASEAN at Thomson Reuters Japan KK
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Insights For Selling To Sam

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sam is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Sam

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Sam move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Sam take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Sam

Personality Compatibility


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