Sam Pattison

Enigma
DISC Type : idc

Director of Service Delivery International at The Boots Group

United Kingdom

Overview

Sam is a senior IT leader specializing in large-scale operations and infrastructure transformation for global companies. As Director of Service Delivery at The Boots Group, he leads international teams to ensure operational stability and continuous service for high-stakes, multi-billion pound e-commerce platforms, supporting up to 90, 000 users.

He is passionate about positioning technology as a catalyst for business growth, striving to deliver innovative IT solutions that enhance in-store team performance and improve customer experiences.

He has successfully led IT service delivery for teams spanning thousands of locations across multiple time zones.

Personality Overview

Friendly Yet Blunt

Challenger

Hard To Convince

They are likely to ask many questions and look heavily for supporting proof as well as information.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Retail Tech Innovation
He actively visits stores with partners like Tata Consultancy Services to identify new technology solutions for retail teams, using the hashtag #techatboots.
Large-Scale Operations
His career is defined by leading IT service delivery for up to 90, 000 users and ensuring stability for billion-pound e-commerce platforms.
Workplace Collaboration
He has shown a keen interest in technologies that enhance team collaboration, such as the further integration of platforms like Microsoft Teams.

Media Appearances

Sam has no verified media appearances

Work History

5-2024
Director of Service Delivery International at The Boots Group
11-2022 - 5-2024
Director of Networks & EUS at Walgreens Boots Alliance
7-2021
Director of End User Services (EUS) International at Walgreens Boots Alliance
8-2018
Head of International Hosting at Walgreens Boots Alliance
10-2015 - 7-2018
Head of EUC at Transport for London

Education

Sam has no verified education history

More Information

Social Presence :

Prographics :

Exp : 21 Location : United Kingdom Job Level : Mid-senior Designation : Director of Service Delivery International at The Boots Group
URL has been copied!

Insights For Selling To Sam

During A Call Or A Meeting

DO's

  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sam is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Sam

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Sam move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Sam take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Sam

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.