Sam Pattison in

Sam Pattison

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Director of Service Delivery International at The Boots Group
📍 United Kingdom

Sam is a senior IT leader specializing in large-scale operations and infrastructure transformation for global companies. As Director of Service Delivery at The Boots Group, he leads international teams to ensure operational stability and continuous service for high-stakes, multi-billion pound e-commerce platforms, supporting up to 90, 000 users.

He is passionate about positioning technology as a catalyst for business growth, striving to deliver innovative IT solutions that enhance in-store team performance and improve customer experiences.

He has successfully led IT service delivery for teams spanning thousands of locations across multiple time zones.

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Experience
21 Years
Current Role
Director of Service Delivery International
Job Level
Mid-senior
Location
United Kingdom
Personality Overview

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Priorities

Topics Sam cares about

Retail Tech Innovation
He actively visits stores with partners like Tata Consultancy Services to identify new technology solutions for retail teams, using the hashtag #techatboots.
Large-Scale Operations
His career is defined by leading IT service delivery for up to 90, 000 users and ensuring stability for billion-pound e-commerce platforms.
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Career

Work history

5-2024
Director of Service Delivery International
The Boots Group
11-2022 - 5-2024
Director of Networks & EUS
Walgreens Boots Alliance
7-2021
Director of End User Services (EUS) International
Walgreens Boots Alliance
8-2018
Head of International Hosting
Walgreens Boots Alliance
10-2015 - 7-2018
Head of EUC
Transport for London
In the press

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Education

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Behavioral profile

DISC profile (public)

DISC behavioral profile

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