Samantha Barkley in

Samantha Barkley

Login to view DISC.
Senior Customer Success Manager at HubSpot
📍 Cumberland, Rhode Island, United States

Samantha Barkley is a Senior Customer Success Manager at HubSpot with a background in operational enablement and data integration from her time at Mercer. She holds a Bachelor of Arts from Fairfield University and is certified in Inbound and Service Hub Software, demonstrating a focus on client service and process improvement.

Recently returning from maternity leave with her newborn son, Samantha values family time. She is an active and supportive member of her professional network, often sharing job opportunities and celebrating the successes of her colleagues and managers on platforms like LinkedIn.

Samantha was promoted from a service center role to client services at a previous company, chairing a group to bridge communication gaps.

Read the full overview →
Experience
15 Years
Current Role
Senior Customer Success Manager
Job Level
Middle
Location
Cumberland, Rhode Island, United States
Personality Overview

How Samantha shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Samantha cares about

Customer Success
As a Senior Customer Success Manager, she actively recruits for CSM roles and is deeply involved in the field's practices and software, such as HubSpot's Service Hub.
AI in CRM
She recently shared her excitement about HubSpot becoming the first CRM to launch a deep research connector with ChatGPT, indicating a strong interest in AI-powered customer data analysis.
+4 more topics Login to view topics
Career

Work history

3-2022
Senior Customer Success Manager
HubSpot
3-2021 - 3-2022
Operational Enablement Practice Manager
Mercer
5-2017 - 3-2021
Senior Requirements Lead and Data Integration Project Manager
Mercer
6-2015 - 5-2017
Client Service Senior Data Analyst
Conduent
1-2012 - 5-2015
Client Service Analyst II
Mercer
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2009
Bachelor of Arts
Fairfield University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other HubSpot Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Samantha. Free, 10 seconds.